EverHer — Privacy Policy

Last Updated: March 2026
Effective Date: March 2026

1. Who We Are

EverHer is a women's health companion application operated by ZanFaith Holdings. References to "EverHer," "we," "us," or "our" refer to ZanFaith Holdings and the EverHer application team.

General Contact: everher@zanfaithholdings.com
Privacy Contact (GDPR / POPIA): privacyeverher@zanfaithholdings.com
Instagram: @_everher
X: @_everher

We respond to all privacy requests within 30 days.

2. What This Policy Covers

This Privacy Policy explains what personal information EverHer collects, why we collect it, how we protect it, how long we keep it, and what rights you have. It applies to all users of the EverHer mobile application available on Apple App Store and Google Play Store globally.

3. The Data We Collect

3.1 Account Information

  • Full name

  • Email address

  • Date of birth

  • Country of residence

3.2 Health Data (Special Category — requires explicit consent)

  • Menstrual cycle dates, length, and flow intensity

  • Ovulation and fertility window data

  • Symptoms (cramps, headaches, mood, fatigue, etc.)

  • Mood and energy levels

  • Sleep patterns

  • Contraception usage

  • Sexual activity logs (optional)

  • Hormonal symptoms

3.3 Optional Wellness Data

  • Weight and temperature (if you choose to add)

  • Personal notes

  • Medication usage

  • Exercise habits

3.4 Technical Data (collected automatically)

  • Device type and operating system

  • App version

  • IP address

  • Crash reports and usage statistics

4. Why We Collect It

We process your data to:

  • Provide menstrual cycle predictions and fertility insights

  • Send reminders and notifications

  • Maintain your account and keep it secure

  • Improve app performance and fix bugs

  • Respond to your support requests

  • Comply with legal obligations

We do not use your data for advertising, profiling, or sell it to any third party.

5. Legal Basis for Processing (GDPR Article 6 & 9)

Data TypeLegal BasisHealth dataExplicit consent (Art. 9(2)(a))Account dataContract performance (Art. 6(1)(b))App improvementLegitimate interests (Art. 6(1)(f))Legal complianceLegal obligation (Art. 6(1)(c))

You may withdraw consent at any time by deleting your account or emailing privacyeverher@zanfaithholdings.com.

6. How We Protect Your Data

  • AES-256 encryption at rest

  • TLS 1.3 encryption in transit

  • Strict access controls — only authorised personnel

  • Regular security audits

  • No third-party ad networks or data brokers

  • Data minimisation practices

7. How Long We Keep Your Data

  • Account data: retained while your account is active

  • Health logs: retained while your account is active

  • On account deletion: all personal data deleted within 30 days

  • Anonymised, aggregated analytics may be retained indefinitely

8. Who We Share Data With

We do not sell or rent your personal data. We may share limited data with:

  • Cloud hosting providers (bound by confidentiality agreements)

  • Crash analytics tools (anonymised data only)

  • Law enforcement (only if required by court order or legal obligation)

  • Business transfers (you will be notified before any merger or acquisition)

9. Your Rights

Depending on your location, you have the following rights:

RightHow to ExerciseAccess your dataEmail privacyeverher@zanfaithholdings.comCorrect inaccurate dataEmail or update in Profile settingsDelete your dataProfile → Delete Account, or email usExport your dataLegal & Privacy → Download My DataWithdraw consentDelete account or email usObject to processingEmail privacyeverher@zanfaithholdings.comLodge a complaintContact your national data authority (see below)

Response time: 30 days (GDPR) / 45 days (CCPA)

10. International Users & Applicable Laws

EverHer complies with:

  • 🇿🇦 POPIA — Protection of Personal Information Act (South Africa)

  • 🇪🇺 GDPR — General Data Protection Regulation (European Union)

  • 🇺🇸 CCPA/CPRA — California Consumer Privacy Act (United States)

California residents: EverHer does not sell personal information. You have the right to know, delete, and opt-out of data sales. Contact privacyeverher@zanfaithholdings.com to exercise these rights.

11. Supervisory Authorities (Where to Complain)

If you are unhappy with how we handle your data, you may complain to:

12. Children's Privacy

EverHer is not intended for children under 13 years old. We do not knowingly collect data from children under 13. If we become aware of such data, it will be deleted immediately. Users aged 13–17 are encouraged to use the app with parental awareness.

13. Medical Disclaimer

EverHer is an educational health companion only. It is NOT:

  • A medical device

  • A diagnostic tool

  • A substitute for professional medical advice

  • A reliable method of contraception

Always consult a qualified healthcare professional for medical decisions.

14. App Store Compliance

Apple App Store: In-app purchases are managed by Apple. Subscriptions auto-renew unless cancelled 24 hours before renewal in your Apple ID settings.

Google Play Store: In-app purchases are managed by Google. Subscriptions auto-renew unless cancelled 24 hours before renewal in Play Store → Subscriptions.

EverHer does not use your data for tracking across third-party apps or websites. Health data is never used for advertising.

15. Changes to This Policy

We may update this policy periodically. You will be notified via:

  • In-app notification

  • Email to your registered address

Continued use of EverHer after an update constitutes acceptance of the revised policy.

16. Contact Us

General: everher@zanfaithholdings.com
Privacy & Data Requests:privacyeverher@zanfaithholdings.com
Instagram: @_everher
X: @_everher

EverHer — Your body, your data, your rights.